Patient & Family Resources

HEMET GLOBAL MEDICAL CENTER

Enjoy Life In
Great Health

Caring for every member of the community during Flu Season!

Visitors

Regular visitation through the Main Entrance of the hospital is available during the hours of 8:00 AM – 8:00 PM.

  • Visitors must check-in at the Information Desk in the Main Lobby.
  • Emergency Department visitors must check-in through the Emergency Department Lobby.
  • Visitors will be limited to (2) individuals in a patient’s room at a time, without exception.
  • Children under the age of 14 (18 in the ICU) must have nursing approval to visit patients.
  • Day Surgery hours: 5:30 AM – 6:30 PM for immediate family.
  • Intensive Care hours: anytime, except between 7:00 AM – 8:30 AM and 7:00 PM – 8:30 PM.
  • Hemet Global Medical Center reserves the right to ask visitors to leave the treatment area if necessary and/or warranted.
Flu Season Visitor Restrictions

We encourage visits from friends and family members, and ask visitors to respect visiting hours. Please DO NOT VISIT if you have a COLD or the FLU.

During the influenza season visitor restrictions may be imposed at the discretion of the Infection Prevention Department.

Thank you for your understanding and assistance in helping us provide a safer environment for our patients and staff.

Dining Hall Hours

Monday – Friday | 7:00 AM – 6:00 PM

Saturday – Sunday | 8:00 AM – 1:00 PM

The Cafeteria, located on the lower floor of the hospital, is open 7 days a week, offering affordable hot meals, a salad bar, and grill items. Vending machines are also available for your convenience in the Cafeteria.

Public Safety Services

Your safety and security is our top priority. The Hemet Global Medical Center Public Safety Department provides services 24 hours a day, 7 days a week.

Our Public Safety Department can escort patients and visitors to and from the parking lot. If you lose an item while hospitalized, contact our Public Safety Department for assistance at (951) 652-2811, dial (0) for operator. The operator can assist you.

Hemet Global Medical Center’s Quality Department instills principles of quality, promotes a culture of safety, and achieves excellence through the development of effective performance improvement strategies. We also work closely with accrediting agencies to maintain compliance with regulatory standards and implement best practices when applicable.

Our Quality Department assists in collecting and analyzing data to help our hospital identify areas for improvement and to provide guidance in making meaningful, sustainable, and quality improvements.

In addition, the Quality Department is directly involved with patient relations and the resolution of complaints and grievances. Hemet Global Medical Center’s Quality Department can be reached at (951) 652-2811 ext. 5119.

Recognizing Extraordinary Employees and Volunteers

The employees and volunteers at Hemet Global Medical Center are dedicated to providing a high-quality experience for every single patient that comes through our doors. Hemet Global Medical Center recognizes outstanding performances through the Patient Satisfaction Program. The recognition program is open to all employees and volunteers representing KPC Health’s core values.

How to nominate:

Anyone can nominate an employee for the Patient Satisfaction Award, including physicians, patients, visitors, nurses, and other employees by completing a nomination form and submitting it to one of the Patient Satisfaction nominee box locations. For information on nominee box locations, please contact Human Resources at (951) 652-2811.